skills. Lead, coach, and motivate a team of Contact Centre agents to deliver departmental KPI's, targets and Qualifications: Grade 12 with Mathematics and Accounting Call Centre qualification is an advantage. Credit Management administrative support 2 Years Operational contact centre enviroment Knowledge and Skills: Listening skills
activities as predetermined by Property Manager and Centre Manager Decision making authority: Decisions are Business Writing Skills, Financial / Numeracy Skills, Call & Query Analysis, Computer Literacy - MS Office Interface / relationships with: Internal : Property / Centre Manager, Lease Administrator, Debtors Administrator
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an
At least 5 years’ experience in the property / centre management industry. Minimum qualification Grade vehicle. Knowledge required: Advanced Property / Centre management; Technical knowledge; Contract management; liaison giving attention to requirements; profile of centre/buildings; number of owners; public relations; relationships with: Internal : Portfolio Director; Centre Manager; Operations Manager; Lease Administrator;
orders; Transport cargo to and from distribution centres and plants; Issuing and reconciling of invoices;
orders; Transport cargo to and from distribution centres and plants; Issuing and reconciling of invoices;
telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call.
Social Media Adverts – Facebook, Linked and specific targeted projects via email and phone calls e.g. hospice branches, healthcare groups etc
Ad long-term growth plan.
Some degree of cold calling is expected for specific projects
General
telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call. Social Media Adverts – Facebook, Linked and other specific targeted projects via email and phone calls e.g. hospice branches, healthcare groups etc Ad of a long-term growth plan. Some degree of cold calling is expected for specific projects General admin:
telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call