to Accept It As a Sales Advisor, you'll be the voice of our brand, communicating with customers, identifying the superhero they need, retaining customers, logging complaints, and offering new products and services to Accept It As a Sales Advisor, you'll be the voice of our brand, communicating with customers, identifying the superhero they need, retaining customers, logging complaints, and offering new products and services
to Accept It As a Sales Advisor, you'll be the voice of our brand, communicating with customers, identifying the superhero they need, retaining customers, logging complaints, and offering new products and services to Accept It As a Sales Advisor, you'll be the voice of our brand, communicating with customers, identifying the superhero they need, retaining customers, logging complaints, and offering new products and services
Log service desk incidents and requests received via email or telephone as per call logging procedures
procedures.
Respond to logged incidents or requests within the agreed SLA, and update ticketing system
executed E.g. Backup tape changes, health checks and log monitoring.
Client visits desk side support
infrastructure.
Support or CCTV, PABX & Call logging systems (3CX).
Imaging and configuration of
but not required to have 1 year BPO experience – Voice in a similar industry.
working experience in dual-focus (back-office & voice) within an inbound/outbound contact center experience
working experience in dual-focus (back-office & voice) within an inbound/outbound contact center experience
working experience in dual-focus (back-office & voice) within an inbound/outbound contact center experience
working experience in dual-focus (back-office & voice) within an inbound/outbound contact center experience
/>Coordinate the organizing and logging incoming PPAP parts into the QCHOLD PPAP Parts Log
Ensuring parts review
/>Disposition PPAP parts status in the PPAP Parts Log
Ensure part conformance to drawings, with or
drive
Ensure parts with created files are logged into the PPAP catalogue and assigned to SDM