member of our team, the purpose of this role is to manage new business team and take responsibility to execute report to: You'll be based within our Client Operations division at our head office in Sandton, Johannesburg Consultants • Monitoring workflow and service levels • Manage escalated queries process and ensure the efficient methodology • Identify training requirements • Manage and improve the overall customer experience • Provide Implementation of agreed initiatives to improve operational efficiency and customer experience • Insure that
member of our team, the purpose of this role is to manage new business team and take responsibility to execute report to: You'll be based within our Client Operations division at our head office in Sandton, Johannesburg Consultants • Monitoring workflow and service levels • Manage escalated queries process and ensure the efficient methodology • Identify training requirements • Manage and improve the overall customer experience • Provide Implementation of agreed initiatives to improve operational efficiency and customer experience • Insure that