A Queries Coordinator is responsible for investigating claims and analyzing supporting documents to resolve queries efficiently and within SLA. 3rd Party Management · Build and maintain healthy relationships with 3 rd parties · Daily managing and monitoring of Queries, investigate and resolve · R
• Dealing with 3rd Party: Banks , Monthly Stats preparation Cash Monitor, staff management, Queries authorisations, Monthly Fees Submission, Merchant Reconciliation Dealing with 3rd Party: Banks · Address issues as and when it happens and gets it sorted · Escalate non-response to manager · Assi