transactions at the cash desk, providing excellent customer service, and ensuring accurate cash handling. conversions. Customer Service: Greet customers warmly and provide assistance as needed. Answer customer inquiries accounts, and other related services. Resolve customer complaints and issues in a professional and courteous Issue receipts, refunds, credits, or change to customers. Maintain records of all transactions and ensure a plus. Previous experience in cash handling, customer service, or related role. Strong numerical and
Management: Generate and send out invoices to customers in a timely manner. Verify the accuracy of invoices up on, collect, and allocate payments. Monitor customer account details for non-payments, delayed payments up-to-date billing system. Maintain accounts receivable customer files and records. Reconcile the accounts receivable posted. Dispute Resolution: Investigate and resolve customer queries. Resolve any discrepancies or irregularities
to the business. Receiving forecasts from the customers. Extracting information from the system and provide and providing feedback to the existing and new customers for NPD. Price increases- obtaining weighted parts and pricing, stock availability and when customers can expect delivery of parts. Maintaining of prices
Banking cheques received. • Liaising with internal customers. • Other ad hoc duties. Person specification:
Compromise applications Income Tax / VAT / PAYE / Customs registrations Ability to interpret financial statements