maintaining high standards of professionalism and customer service Proven experience as a Collection Agent Excellent Ability to negotiate tactfully and effectively with customers at all levels Good organizational and critical
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports
Our client within the Financial and Investment services based in the UK and South Africa is currently advisors with the investment planning processes and services offered to a practice based in the UK and South quality and efficient professional end-to-end customer services and related processes. Maintain and enhance financial planning process At least 5 years Financial Services Industry work experience in a senior role Be able levels Responsibilities: Understand products and services offered by the business. Analyse monthly fund
corresponding with customers and suppliers
Maintain accurate records of invoices. •Process customer invoices and statements immediately after shipments approval General Administration: •Keep records of customer and supplier invoices. •Complete credit applications
different industries, providing full bookkeeping services inclusive of capturing, reconciliations, tax submissions
Fund Administrator, Auditors, Bankers and other service providers
Fund Administrator, Auditors, Bankers and other service providers
Computer Science At least 2 years of experience in a customer support role Knowledge or experience in dealing