Management of debtor accounts and following up with branch manager on outstanding amounts.
various registrations - Income tax, VAT, PAYE, Customs (import and export), NPO, PBO, Turnover Tax, Estate documents to appoint or update the registered representative taxpayer. Attending to various SARS corres
maintaining high standards of professionalism and customer service Proven experience as a Collection Agent Excellent Ability to negotiate tactfully and effectively with customers at all levels Good organizational and critical
maintaining high standards of professionalism and customer service. Duties may also include querying accounts Ability to negotiate tactfully and effectively with customers at all levels Good organizational and critical
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports
internal teams to ensure customer satisfaction
compliance audit projects; providing consulting services to the organization's management and staff; and and shares information gained with co-workers. Represents internal auditing on organizational project teams
Customer Service Excellence:
Our client within the Financial and Investment services based in the UK and South Africa is currently advisors with the investment planning processes and services offered to a practice based in the UK and South quality and efficient professional end-to-end customer services and related processes. Maintain and enhance financial planning process At least 5 years Financial Services Industry work experience in a senior role Be able levels Responsibilities: Understand products and services offered by the business. Analyse monthly fund