We are urgently seeking experienced Collections Agents. This is a full-time on-site role located in Umhlanga for an Experienced Debt Collection Agent . As a Debt Collection Agent, you will need to be assertive and Qualification Proven experience as a Debt Collection Agent Knowledge of legal guidelines for debt collection
are urgently seeking 2x experienced Collections Agents. This is a full-time on-site role located in Stamfordhill Durban for an Experienced Collection Agent. As a Collection Agent, you will need to be assertive and persuasive customer service Proven experience as a Collection Agent Excellent communication skills, both written and
service excellence when interacting with clients, sales agents, and colleagues over the phone. Update the underwriting with decisions made and inform the relevant sales agent accordingly. Ensure all daily underwriting administrative management. Identify additional training needs for sales agents related to the Asset Life credit protection
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be
correctly.
Duties & Responsibilities Attend to incoming calls and communicate with clients as needed Attend to
agreements to maximise profits
stakeholders at all levels • Demonstrated ability to drive sales and business growth through effective debtor management and customer satisfaction • Sales and relationship management: drive new sales opportunities while managing
in providing innovative employee engagement and sales incentive solutions. Founded in May 2007 by industry Town, WOW Marketing Services’ employee rewards and sales incentive programmes aim to increase engagement