Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery Ensure staff understands and comply with all call centre objectives, performance standards and policies claims and approve in line with the business requirements/budget aligned to Basic Conditions of Employment Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings,
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with for the performance and output of the Service Centre Consultants to drive operational service delivery Equivalent Experience
Introduction One of the TOP banks in S.A. Description One of the TOP banks in S.A. is seeking an experienced Client Service consultant with Asset management industry experience to fill a 6 month maternity fill contract. Responsibilities: Resolving client queries in a timeous manner Educate clients a
all insurance queries within required timeframe and compliance requirements; Undertaking client follow-ups Adhering to underwriting criteria and regional requirements; Assist with profiling the client with the best periods or absence of key resources, assisting where required. Matric / Grade 12 MUST have NQF4 (insurance related have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an
all insurance queries within required timeframe and compliance requirements; Undertaking client follow-ups Adhering to underwriting criteria and regional requirements; Assist with profiling the client with the best periods or absence of key resources, assisting where required. Matric / Grade 12 MUST have NQF4 (insurance related have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an
Prepaid Analytics Specialist required for a Contract in Midrand. This role requires evaluating the performance performance of various products, campaigns, and other initiatives and to provide detailed recommendations and pricing changes both long term and short term. Requirements: Expert using SQL, Excel, PowerPoint, or similar
Prepaid Analytics Specialist required for a Contract in Midrand. This role requires evaluating the performance performance of various products, campaigns, and other initiatives and to provide detailed recommendations and pricing changes both long term and short term. Requirements: Expert using SQL, Excel, PowerPoint, or similar