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Call Centre Quality Coach Jobs in South Africa

Jobs 1-10 of 62

Call Centre Supervisor Johannesburg

 TalentcruSouth Africa

telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery morale and motivation in the working environment. Coaching and management of allocated team. Workforce management and succession planning. Provide learning and coaching opportunities and taking corrective action where Ensure staff understands and comply with all call centre objectives, performance standards and policies


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Call Centre Supervisor (telecommunications)

Johannesburg  Negotiable

telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with for the performance and output of the Service Centre Consultants to drive operational service delivery Equivalent Experience

  • 5-8 Years Service Centre Team Leader Experience
  • Knowledge of People of Performance evaluation procedures
  • Call Centre technical and systems knowledge
  • Interlock motivation in the working environment.
  • Coaching and management of allocated team.
  • Workforce


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  • Call Centre Agent Centurion

     Humankind GroupCenturion

    Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one world class and legendary service of the highest quality, during every interaction, showing that we care our processes and procedures, adhering to our quality standards and within our turn-around time, as well resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected


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    Call Centre Agent (insurance Industry)

     Humankind GroupCenturion

    Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one world class and legendary service of the highest quality, during every interaction, showing that we care our processes and procedures, adhering to our quality standards and within our turn-around time, as well resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected


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    Temp Cape Town

     Believe Resourcing Pty LtdCape Town Region  R29,000 CTC per month.

    is a forward-thinking company specialising in call centre services across various sectors, including FinTech


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    Intermediary Financial Consultant

    Hermanus  Monthly

    Banking, Sales, Insurance, Customer Service, or Call Centre environments.

  • FAIS Regulatory Exam (RE5)


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  • Deal Maker Sandton

     TalentcruSouth Africa

    diligence disciplines.• Training, mentoring and coaching of Business Analysts and Dealmakers• Provide advice knowledge sharing in the team and cross functional• Coaching and mentoring of team membersTECHNICAL/FUNCTIONAL Networking skills• Persuading and Influencing skills • Coaching and Mentoring • Leading and Co-ordinating To evaluate of proposed financial structures• Competent in coaching and mentoring of team members


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    Contracted Dealmakers - Energy (6 Months Ftc)

    Sandton  Negotiable

    proposed financial structures
    • Competent in coaching and mentoring of team members.

    MAIN disciplines.
    • Training, mentoring and coaching of Business Analysts and   Dealmakers
    • sharing in the team and cross functional
    • Coaching and mentoring of team members

    TECHNICAL/FUNCTIONAL />• Persuading and Influencing skillsÂ
    • Coaching and MentoringÂ
    • Leading and Co-ordinating


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    Client Services Consultant Cape Town NEW

     Quest Staffing SolutionsCape Town Region  R17 293.22 per month

    respect and pushingbeyond boundaries when answering calls and when dealing with internal and external relations logging the case on the system. Answer 90% of all calls within 60 seconds (90/60) as per Service level Agreements business by being vigilant and making sure all calls are loggedcorrectly. Contribute to a culture conducive


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    Client Services Consultant (12 Month Fixed-term Contract) Western Cape R17 293.22 Per Month NEW

     Quest Staffing SolutionsCape Town Region  R17 293.22 per month

    respect and pushingbeyond boundaries when answering calls and when dealing with internal and external relations logging the case on the system. Answer 90% of all calls within 60 seconds (90/60) as per Service level Agreements business by being vigilant and making sure all calls are loggedcorrectly. Contribute to a culture conducive


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    Average Annual Salary

    for Call Centre Quality Coach jobs in South Africa
    R 737,835

    No. of Jobs added in the last week

    for this search.
    9