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Quality Assurance Call Centre Jobs in South Africa

Jobs 1-10 of 73

Call Centre Supervisor Johannesburg

 TalentcruSouth Africa

telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery Ensure staff understands and comply with all call centre objectives, performance standards and policies policies. Train and onboard new employees. Perform quality checks and where applicable execute remedial actions Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings,


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Call Centre Supervisor (telecommunications)

Johannesburg  Negotiable

telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with for the performance and output of the Service Centre Consultants to drive operational service delivery Equivalent Experience

  • 5-8 Years Service Centre Team Leader Experience
  • Knowledge of People of Performance evaluation procedures
  • Call Centre technical and systems knowledge
  • Interlock
  • Ensure staff understands and comply with all call centre objectives, performance standards and policies


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  • Call Centre Agent Centurion

     Humankind GroupCenturion

    Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one world class and legendary service of the highest quality, during every interaction, showing that we care our processes and procedures, adhering to our quality standards and within our turn-around time, as well resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected


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    Call Centre Agent (insurance Industry)

     Humankind GroupCenturion

    Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one world class and legendary service of the highest quality, during every interaction, showing that we care our processes and procedures, adhering to our quality standards and within our turn-around time, as well resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected


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    Group Internal Audit Manager Sandton

     Dearx Services LtdSandton

    business units, and key stakeholders to enhance assurance over the control environment. Insightful Reporting: reports for completed assignments. Quality Assurance Champion: Uphold quality standards per GIA methodology


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    Group Internal Audit Manager Credit Space Hourly Paid/monthly Fixed

     Dearx Services LtdSandton

    business units, and key stakeholders to enhance assurance over the control environment. Insightful Reporting: reports for completed assignments. Quality Assurance Champion: Uphold quality standards per GIA methodology


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    Contract Manager Sandton, South Africa

     The Focus GroupSandton

    purpose of GIA is to provide independent, objective assurance to the company Board of Directors via the Group annual audit plan thereby providing reasonable assurance to stakeholders that key risks are being mitigated for: • Perform AML specialised audits and issues assurance as part of the 2024 annual plan and attend audit audit coverage and provide insights to enhance assurance provided over the control environment. • Write the audit report for this audit. • Ensure that quality requirements per methodology is adhered to 3. QUALIFICATIONS


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    Temp Cape Town

     Believe Resourcing Pty LtdCape Town Region  R29,000 CTC per month.

    is a forward-thinking company specialising in call centre services across various sectors, including FinTech


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    Intermediary Financial Consultant

    Hermanus  Monthly

    Banking, Sales, Insurance, Customer Service, or Call Centre environments.

  • FAIS Regulatory Exam (RE5)


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  • Finance And Business Analyst Cape Town: Northern Suburbs

     Network Contracting SolutionsSouth Africa

    expertise Agile implementations Data analysis Quality assurance Stakeholder liaison Continuous improvement to detail and a commitment to delivering high-quality solutions If you are interested in this opportunity


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    Average Annual Salary

    for Quality Assurance Call Centre jobs in South Africa
    R 632,557

    No. of Jobs added in the last week

    for this search.
    15