is currently looking to employ a Team Leader – Call Center - Drivers Licence. A wonderful career opportunity Management). Xhosa and English speaking. 3 years call center experience. Must have a Drivers License Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
is currently looking to employ a Team Leader – Call Center - Drivers Licence. A wonderful career opportunity Management). Xhosa and English speaking. 3 years call center experience. Must have a Drivers License Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
balances and past due accounts, with e-mails and calls. Reconcile accounts receivable ledger to ensure escalating issues as necessary Working with Collection calls, Credit control. Prepare regular reports on credit
balances and past due accounts, with e-mails and calls. Reconcile accounts receivable ledger to ensure escalating issues as necessary Working with Collection calls, Credit control. Prepare regular reports on credit
balances and past due accounts, with e-mails and calls. Reconcile accounts receivable ledger to ensure escalating issues as necessary Working with Collection calls, Credit control. Prepare regular reports on credit
balances and past due accounts, with e-mails and calls. Reconcile accounts receivable ledger to ensure escalating issues as necessary Working with Collection calls, Credit control. Prepare regular reports on credit
and responding to queries
balances and past due accounts, with e-mails and calls. Account Reconciliation: Reconcile accounts receivable escalating issues as necessary. Working with Collection calls, Credit control and undertake A/R open item coding
balances and past due accounts, with e-mails and calls. Account Reconciliation: Reconcile accounts receivable escalating issues as necessary. Working with Collection calls, Credit control and undertake A/R open item coding
communication to clients through “constant touch”, phone calls, e-mails etc.