Customer Training Support Consultant (POS 24081)
Somerset West
R 18 000 month
Requirements:
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Accounting Training Consultant (POS 24081)
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the search for a Collections Training Facilitator. As a Collections Training Facilitator, you will play play a key role in delivering comprehensive training programs to our collections staff. This will require stakeholders to design, develop, and facilitate training sessions that enhance the skills, knowledge, and members. 1. Facilitate Training Sessions: Lead engaging and interactive training sessions for collections reinforce training concepts, address performance issues, and promote continuous improvement. 3. Training Material
Customer Training Support Consultant (POS 24081)
Somerset West
R 18 000 month
Requirements:
management software has an opportunity for a Training Consultant to join their fast-growing and accounting.
The Training Consultant will be responsible for training new clients to use the system
Creating and managing training plans with customers
• Reporting on training progress of all customers
that is in training
• Work directly with client to effectively coordinate each training project to
action to ensure that the training plan stays on track.
• Provide system training to customers
•
advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with other the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. • Meeting performance targets for speed
firm based in Pretoria East is looking for a Call Centre: Team leader who can manage their campaigns. EE: management and call strategies. · Experience in a call centre environment that deals with Collections. · Proficiency their performance and identifying coaching or training needs. · Assist with quality assessments of calls administrative functions of staff members in the call centre. · Assist with reports and assessments. · Assist
and call strategies.
· Experience in a call centre environment that deals with Collections.
·
their performance and identifying coaching or training needs.
· Assist with quality assessments
administrative functions of staff members in the call centre.
· Assist with reports and assessments.
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform fail or exception. - Assist, support, promote and train our Advisers, their admin staff, and our Channel