recovery strategies. 2. On-the-Job Coaching: Provide one-on-one coaching and support to collections agents
recovery strategies. 2. On-the-Job Coaching: Provide one-on-one coaching and support to collections agents
manage the recovery of Personal Loan arrear accounts Coach staff to achieve 100% technical and non-technical
manage the recovery of Personal Loan arrear accounts Coach staff to achieve 100% technical and non-technical
workload, with a sufficient amount of empowerment and coaching. Provide support, and encouragement and administer
workload, with a sufficient amount of empowerment and coaching. Provide support, and encouragement and administer
applicable). H. People Management and leadership Coach staff to achieve 100% technical and non-technical
applicable). H. People Management and leadership Coach staff to achieve 100% technical and non-technical