You will be responsible for responding to inbound queries via voice and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve reconciliation items as well as refer to procedure manuals when processing requests. You will also need to update stand
Retail, Banking, Sales, Insurance, Customer Service, or Call Centre environments.
individuals with strong customer service skills to fill the role of Jnr-Snr Call Centre Support. Your core
Main job function
CORE PURPOSE OF THE JOB
To oversee the central operations department which consists of 8 key functional area of the bank. This role is pivotal in ensuring the smooth and compliant operation of the Bank's
Main job function CORE PURPOSE OF THE JOB To oversee the central operations department which consists of 8 key functional area of the bank. This role is pivotal in ensuring the smooth and compliant operation of the Bank's services in alignment with regulatory requirements and Bank policies. KEY PERF