the Operations Division at our East London Field Service. Product Support and Sales Representative will provide expert technical advice internally and to customers, in support of Komatsu Mining Products. The successful stock), about dates, workshops, the nomination of service, stock, and other resources Collates all informative maintains machine history file for each machine at a customer site Conducts delivery inspection of the machine machine Plans and prepares for anticipated service calls in conjunction with stakeholders (including RAMP
provides expert technical advice internally and to customers, in support of Komatsu Mining Products. The successful with regard to dates, workshops, nomination of service, stock and other resources Collates all informative maintains machine history file for each machine at a customer site Conducts delivery inspection of machine Plans Plans and prepares for anticipated service calls in conjunction with stakeholder (including RAMP Contracts) liaison with centralised Komatsu functions in the Service and Repairs of machines Plans for time to complete
Training Drafts a training plan for roll-out to customers & obtains approval. Schedules ad hoc training initiated by machine sales, new customers, or new staff at customer sites. Delivers/conducts high-quality outcomes-driven training to customers. Assess the performance of the customer mechanics/artisans and address
Construction/OEM Industry Supervises a Technical Repairs and Service Section for Komatsu South Africa. The role includes procedures Executes Machine Inspections Oversees Service, Repairs & Maintenance (Field or Workshop) Executes Physical Workshop Management (in addition to service,inventory control & inspections) Executes Job
learning and benchmarking purposes Adds value to customers operations e.g. conduct site investigations, application download objectives Trains operational staff and customers on Komatsu machine ICT systems. E.g. EQP-Care