contact
Maintain and develop relationship with customers by providing support, information, and guidance
Recommending solutions
Visiting and quoting customers
Following up on quotation
Prepare Maintain quality service by enforcing company standards
Invoicing customers and order stock to complete customer back orders
Doing deliveries when needed
Following up on customer back orders
orders
Completing customer planning and visits.
Doing cold calls to expand customer base
Arranging
and tasks Customers: Ensure customer satisfaction by delivering a first time right service to them Business down area CUSTOMERS Ensure Customer Satisfaction by delivering a first time right service to them BEHAVIOURAL
and customer acceptance tests of the configured MCC and control systems in-house and at customer sites start-up support at customer sites. Providing after sales service and training at customer sites. Providing research. Represent the company in meetings with customers. Assist the sales organization in demonstrations
(Drawings). Ensure cost efficient and reliable service delivery. Provide high quality on demand reports completed. Provide effective and high-quality services to stakeholders. Ensure productive working relationships resource for Engineering Information Draughting Services. Continuously improve on processes, identify improvement systems, and technology. Evaluate customer relationships against Service Level Agreements (SLAs) during
(Drawings). Ensure cost efficient and reliable service delivery. Provide high quality on demand reports completed. Provide effective and high-quality services to stakeholders. Ensure productive working relationships resource for Engineering Information Draughting Services. Continuously improve on processes, identify improvement systems, and technology. Evaluate customer relationships against Service Level Agreements (SLAs) during
budget Business Performance and Operations Support service delivery within department and project budget parameters engineering designs Ensure a standardised approach to service delivery is followed within discipline Ensure compliance compliance to all standards and procedures Customer, Stakeholder and Client Relationship Management Provide
Deputise (when necessary) for the Site Manager at Customer meetings to report on progress. Expedite receipt
/ testing at suppliers, sub-suppliers and site service providers if required (Within reasonable distance Construction Manager. Coordinate inspection requests from Service providers, Register and distribute requests Supervisors
/ testing at suppliers, sub-suppliers and site service providers if required (Within reasonable distance Construction Manager. Coordinate inspection requests from Service providers, Register and distribute requests Supervisors
quotation on repair items from assessment Liaise with customers on and off site when required Liase with sales