accurately Attend to breakdowns, including standby service Maintain levels of productivity and efficiency
currently seeking a well experienced Low Pressure Services Mechanical Engineers to join our dyanamic Must
JHB000679-HJ-5 Service Technician - Mechanical/Heavy Diesel/Hydraulics Field service perform above tasks tasks on site at customers as required, both on surface and possibly underground at mines. Respond and promptly to equipment breakdowns at customer sites. Carrying out service and repairs on mechanical, electrical Commissioning of new or refurbished equipment at customers. Provide training on supplied equipment either and instructions. Execute service agreement duties (or signs) with customers for maintenance or inspection
client service expectations and be able to work independently with little supervision. Drive service success targets & goals. Customer: CSAT scores across Operations Offering excellent service. Attend to installs installs within TAT Inform customer of delays Being patient and answering all customer questions to the best days (EFT) and 10 days (Integrated), unless the customer requested implementation day 100% updating on cost to serve Reduce on site callouts by calling customer for repairs before attending When we resolve telephonically
result driven 2- 5 years experience Can speak English (Afrikaans an advantage)
result driven 2- 5 years experience Can speak English (Afrikaans an advantage)
looking for candidates who can speak basic Dutch / or fluent Afrikaans (and willing to learn Dutch). Assemble
looking for candidates who can speak basic Dutch / or fluent Afrikaans (and willing to learn Dutch). Install
parties • Managing project delivery to ensure customer satisfaction. • Pro actively manage changes in human resources for cross-functional expert consultation within and externally. Take action to mitigate to agreed Service Level Agreements (SLA's) and service delivery standards for all service delivery. Supervise Manage project team. Coaching of staff members. Service Management Execute responsibilities in a manner associated with quality service delivery of project management services and consultation provided by the incumbent
parties • Managing project delivery to ensure customer satisfaction. • Pro actively manage changes in human resources for cross-functional expert consultation within and externally. Take action to mitigate to agreed Service Level Agreements (SLA's) and service delivery standards for all service delivery. Supervise Manage project team. Coaching of staff members. Service Management Execute responsibilities in a manner associated with quality service delivery of project management services and consultation provided by the incumbent