Negotiable A national project market leader (Pretoria Head Office) seeks to permanently employ 3x experienced and customer acceptance tests of the configured MCC and control systems in-house and at customer sites start-up support at customer sites. Providing after sales service and training at customer sites. Providing research. Represent the company in meetings with customers. Assist the sales organization in demonstrations
over 5000 clients Role Summary Reporting to the Head of Parts Business, the Parts Technical Support is regarding parts technical requirements. Assisting customers (Internal and External) with information and advice recommended and critical parts list for site and customer specific. Verify recommended parts orders for
will be expected to look after the forklift-ie take care that the forklift is not bashed or damaged while
Electronic Design/ Embedded Software Reports to: Head of Electronic Design/ Embedded Software Education
/>and repairs are undertaken diligently, with due care, and without undue delay.
• Provide technical support to customers for the installation, commissioning, and use of ATESS products Handle customer complaints and promptly complete product fault repairs • Visit key customers regularly their needs and equipment operation, and expand customer relationships • Major in electrical engineering
Hardware Engineer, you have a knack for translating customer specifications and system definitions into comprehensive Engage in regular technical consultations with customers to understand their needs and provide appropriate prioritise tasks to meet project deadlines and customer demands efficiently. Demonstrate a commitment commitment to going the extra mile to meet customer expectations and deliver exceptional results.
themselves and their team to meet targets & goals. Customer: CSAT scores across Operations Offering excellent installs within TAT Inform customer of delays Being patient and answering all customer questions to the best days (EFT) and 10 days (Integrated), unless the customer requested implementation day 100% updating on cost to serve Reduce on site callouts by calling customer for repairs before attending When we resolve telephonically People Management Coordinating Flexible Resilient Customer centricity Initiative Committed Motivated Quality-driven
first and foremost an expert for performing all customer service work (inspection) and defined assembly/ cost-efficient work. By professionally performing all customer services, defined retrofitting of accessories towards preserving the value of customers' vehicles. By treating customers' property in a manner that shows the service organization, thus contributing to customer satisfaction as well. Supports the Systems Technician and initiates additions to order/ feedback to customer. Resets maintenance systems. Replaces dismantled
first and foremost an expert for performing all customer service work (inspection) and defined assembly/ cost-efficient work. By professionally performing all customer services, defined retrofitting of accessories towards preserving the value of customers' vehicles. By treating customers' property in a manner that shows the service organization, thus contributing to customer satisfaction as well. Supports the Systems Technician and initiates additions to order/ feedback to customer. Resets maintenance systems. Replaces dismantled