Follow up on Breakdowns, assist controllers • Service handovers on new machine delivery with sales • as applicable, from the job cards/service reports after every service and repair has been carried out • report metrics or client service levels • Ensure the successful landing of new clients • Carry out random random inspections on customer's equipment after service and repairs have been completed – check up on technician management team • Manage the quality of Product Support services and liaise with Rental/Short Term Rentals (STR)
or similar, looking for a change of scenery? My client, a consulting practice which offers financial accounting management solutions, asset accounting and forensic services to the private and public sectors since 2007, data collection Assist with monthly reporting to clients You may be the successful Candidate to join the the processes of clients Have the personality attributes, technical and customer service skills typically
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be accountable for the general maintenance and services of our ATMs by keeping it clean, packing the cassettes locking systems, solar pannels and Inverters by servicing and replacing units · Reach set target weekly repairs of ATM's in the designated areas · Weekly servicing of low performing sites · First time resolution within the prescribed 3 days of the SLA's · Conduct client training Time management · Adhering to working Written and verbal proficient · Min 1 year Customer Service experience · Excellent clear and comprehensible
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available) The Technical Support Technician at the client plays a crucial role in providing technical assistance problem-solving skills, and exceptional customer service abilities Technical Support: Provide prompt and issues in the support ticketing system. Customer Service: Guide customers through troubleshooting processes
Our client is an independent, ISO 9001 certified, Engineering and manufacturing concern services the produce high quality products for their growing client base. The engineering team comprises individuals