management targets are met in accordance with customer scope. Ensure operations adhere to SHEQ and ISO Promoting customer relations: Maintain good relationships with external and internal customers and handle handle any customer complaints. Promote interdepartmental cooperation and synergies. Participate in daily daily morning meetings at Plant level with customer management. Review fitment quality as per standard operating Develop, implement, and monitor guidelines for customer satisfaction. To support Contracts Manager to
and mtu systems compliance are non-negotiable. Customer satisfaction will be the key to your performance the customer. Record keeping and documentation of equipment performance. Participate in customer meetings required Standards and Guidelines. General: The customer must have an account with Rolls-Royce Solutions signed for by the customer. All hours worked shall be recorded and signed for by the customer. Distance travelled travelled shall be recorded and signed for by the customer. All maintenance and repairs shall be done to
have self-discipline to go see existing and new customers without ongoing instruction and supervision Will and/or similar programs Computer literate (MS Word, Office, Excel, and Outlook) Basic knowledge of project
have self-discipline to go see existing and new customers without ongoing instruction and supervision Will and/or similar programs Computer literate (MS Word, Office, Excel, and Outlook) Basic knowledge of project
expenditure. Customer Service Maintains effective working relationships with employees and customers (both internal AND REQUIRED SKILLS Computer Literacy (Basic MS Office; and SAP, ERP Systems and other job-specific software
to the required Group guideline and meets the customer's expectations in terms of sustainability of the problem resolution for improved build quality and customer satisfaction. Assist with providing technical and process quality improvement. Proficient in MS Office Excel, PowerPoint and Word with a basic understanding
liaising with external suppliers and internal customers Managing contractor's work and ensuring adherence approach to problem-solving. Computer Literacy (MS Office) Be prepared to travel local and abroad so and
be advantageous Excellent computer literacy (MS Office – Outlook, Teams, PowerPoint, Word & Excel) commitments Must be a team player with excellent customer interpersonal skills Must be able to meet deadlines
detailing • Quality audit on outgoing drawings • Use office systems relevant to tasks • Ensure appropriate maintained on all projects. • Participating in office technical discussions and project delivery meetings Communicate with clients, suppliers, and other offices. • Prepare bills of quantities. • Compile reinforcing
advantageous • Must be able to communicate with customers at all levels • Valid drivers license essential forklifts on customer sites and workshop • Complete job cards • Communicate with Customers • Assist with