planning
call centre staff on call avoidance and accurate capturing of fault description on Job cards Provide technical reduce service cost. Assist with urgent matters on weekends and afterhours when needed. Assist spare parts
and certified
Maintenance Capture each machine downtime on the computerised system for maintenance history data for continuous Time keeping on job execution Sick leave profile Weekend overtime profile Family responsibility leave profile
clear or upgrade parts in stock and submit
Capture lost sales and report on the reasons related to
Machine Interfaces), SCADA (Supervisory Control and Data Acquisition), and motion control systems.
clients and determine cost effectiveness Review data to determine material and labour requirements Consult
clients and determine cost effectiveness Review data to determine material and labour requirements Consult
engineering for development of design and manufacturing data
production problems: Proactively analyze data and troubleshoot issues to minimize downtime and understand complex production processes.