Job Objectives
Solid grasp of all technical requirements in the Lutron product line
Development and maintenance of training documentation
Efficient management of RMA processes
Technical and design assistance to dealers on Lutron lighting & shading projects
Reference: RTB002417-R-1 This dynamic role relies on the ability to deliver exemplary customer service to an existing base of dealers as well as product/technical training for new Lutron dealers. Co-ordination with the rest of the team is crucial to achieving objectives from initial contact to proje