solutions and root cause
analysis
Maintain customer relationships Attend callouts Assist Sales Representatives when commissioning Assist with
Fabrication Provide training when necessary Assist Sales Team with Demonstrations Any other reasonable
Fabrication
clients for validations and calibrations Assist with sales of company products Conduct maintenance on
standards and maintain detailed repair records. Assist with sales and provide expert advice to customers on
cost while improving quality and longevity. Assist the Sales Team with technical information.
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technical detail.
• Assist quality, production, internal and external sales with queries around technical
Reference: NCM001677-TM-1 OVERALL PURPOSE OF THE POSITION Support the Aftersales Manager in technical/engineering and administrative tasks, such as managing aftersales & site service records, databases, handling customer complaints and inquiries, coordinating the aftersales team's activities, an
costing and proposal write up. Assist client contract negotiations. Develop sales with new and existing accounts