stakeholders
support and customer service. Respond to incoming calls and emails from clients regarding technical issues providers, mechanics, and other stakeholders to ensure timely and effective resolution of technical issues Ensure industry regulations Provide regular reports on call center activities, issues resolved, and outstanding fleet management industry Previous experience in a call center environment is highly advantageous Strong interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
required for an IAM (Independant Aftermarket Service Centre) •To carry out diagnostic work and repairs as set of the allocated time •To Fix vehicles Right First Time •To upsell labour & parts that is mutually
information requirements Monthly technical reports on time Information and decisions communicated to all relevant requirements Depot maintenance inclusive of HC Dept and Call Centre in conjunction with building Maintenance Team Including but not limited to daily road tests as part of ‘spot check' maintenance. Technical manpower Experience: 8 Years' experience Experience in mechanical parts There may be a requirement to perform other or general duties Enjoy working independently as well as being part of (and managing) a team. Assist fellow colleagues
undertaking any work on any TSG premises. • Where Jumbo Centre enters into a contract of work with a contractor meets the requirements as specified in the “Jumbo Centre Contractors Rules Agreement”. All capex applications is of the required standard. • You will from time to time be required to work outside of normal working technical departments. This may entail call out duty or phone call support as appropriate. • Perform other
undertaking any work on any TSG premises. • Where Jumbo Centre enters into a contract of work with a contractor meets the requirements as specified in the “Jumbo Centre Contractors Rules Agreement”. All capex applications is of the required standard. • You will from time to time be required to work outside of normal working technical departments. This may entail call out duty or phone call support as appropriate. • Perform other
support and customer service. Respond to incoming calls and emails from clients regarding technical issues providers, mechanics, and other stakeholders to ensure timely and effective resolution of technical issues Ensure industry regulations Provide regular reports on call center activities, issues resolved, and outstanding fleet management industry Previous experience in a call center environment is highly advantageous Strong interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
mechanical and electrical faults in engines and parts Dismantling and removing engine assemblies, transmissions components, and checking parts Repairing and replacing worn and defective parts and reassembling mechanical Reassembling engines and parts after being repaired Testing and adjusting mechanical parts after being repaired repaired for proper performance Diagnosing and testing parts with the assistance of computers May inspect vehicles roadworthiness May respond to vehicle breakdown service calls • Completion of a four-five year apprenticeship
Pre-screening and psychometric evaluation may form part of the selection process. Short listed candidates maintained Ensure completion of log sheets and down time reports Ensure that engineering administration requirements a risk based medical examination at a relevant Centre Occupational Advantageous Qualifications: National
Pre-screening and psychometric evaluation may form part of the selection process. Short listed candidates maintained Ensure completion of log sheets and down time reports Ensure that engineering administration requirements a risk based medical examination at a relevant Centre Occupational Advantageous Qualifications: National