Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is Procedures and ensure that these are always adhered to. Provide excellent customer service by developing and maintaining and treating everyone with courtesy and care. Provide 1st line user support to customers for tickets suite of technologies to provide world-class service to fulfil this role. Provide 1st line product support broad range of service requests for support by providing information to fulfil requests or enable resolution
business. ENVIRONMENT: A leading provider of cloud CRM and Contact Centre solutions in Southern Africa is business requirements. Solve complex problems and provide innovative solutions to meet business needs. Manage analysis and migration tasks. Conduct user training sessions and provide ongoing support to ensure successful Management Odoo Functional Knowledge Data Analysis User Training Change Management SQL and Database Understanding
business. ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like external applications and APIs, such as contact centres and Asterix. Ensure data integrity, security, and and compliance with regulatory requirements. Provide technical support, troubleshooting, and resolution
business is repeat business. ENVIRONMENT: A dynamic provider of cutting-edge Networking Solutions seeks a strong network maintenance and systems upgrades and providing Level 3 Support and troubleshooting. Applicants Solutions Support (Tickets/Calls). VoIP Support. Monitor Core Network. Provide Level 3 Support and troubleshooting
applications and processes for future reference and user training. Stay up to date with the latest features and understand requirements and deliver solutions. May provide training and support to end-users on Power Platform resolve issues related to the Power Platform. Provide technical support to end users. Collaboration and
installations, and upgrades. Conduct user training and prepare training guides. Scope business processes and Acumatica certifications. Constant refreshing of training badges Effective Communication with Team, Project specifications, system configuration, system testing, user training, system installation, problem solving and troubleshooting
Product Owner whose core function will entail providing coordination and communication to a variety of Size learning sessions and small group sessions to train/demonstrate the uses of above tools. Work alongside different business areas to get feedback and help provide structure to the workstream tasks. Technical Curiosity
testing requirements as necessary. Provide overviews and training to relevant teams. Document processes to ensure suitable cross-skilling in the team Provide support during high care and after a change has
business. ENVIRONMENT: A dynamic Software Solutions Provider specializing in Financial Risk systems seeks the financial and software knowledge of both team and self. Train/Support/Coach junior members of team. Communicate
our business is repeat business. ENVIRONMENT: A provider of cutting-edge Software Solutions seeks the coding and Unit Tests. Applicants will be expected to provide a link to your GitHub Repository if available.