Project Scientist. Manage the skills development centre and laboratory in Cape Town. Supervise laboratory scientists, technicians, and assistants, providing guidance, training, and performance evaluations. Lead implementation mentoring and supervising students or coordination of training. Industry or commercial laboratory experience
Project Scientist. Manage the skills development centre and laboratory in Cape Town. Supervise laboratory scientists, technicians, and assistants, providing guidance, training, and performance evaluations. Lead implementation mentoring and supervising students or coordination of training. Industry or commercial laboratory experience
are cleared of all stock in SAP each day Managing agents and ensuring all customer queries are resolved Principle." Following up on open/pending service calls on a daily basis Communicating successes, issues/perpetual
are cleared of all stock in SAP each day Managing agents and ensuring all customer queries are resolved Principle." Following up on open/pending service calls on a daily basis Communicating successes, issues/perpetual
experienced Driver to join our team, with a focus on providing safe and reliable transportation. The ideal candidate safe and courteous driver who takes pride in providing an exceptional level of service. Service Delivery defensive driving techniques Attend mandatory safety trainings and meetings Stay calm under pressure and have other needs prior to and after trips Security Providing security for executives and their families, including may be required to assist with answering incoming calls as and when required Keep in contact with the office
experienced Driver to join our team, with a focus on providing safe and reliable transportation. The ideal candidate safe and courteous driver who takes pride in providing an exceptional level of service. Service Delivery defensive driving techniques Attend mandatory safety trainings and meetings Stay calm under pressure and have other needs prior to and after trips Security Providing security for executives and their families, including may be required to assist with answering incoming calls as and when required Keep in contact with the office
customer interactions by monitoring and auditing calls, emails, and chats, conducting root cause analysis Participate in calibration sessions and build a call library; Conduct audits and onboarding for new hires; Word, PowerPoint, Outlook); At least 3 years of call center experience, with a minimum of 2 years in
dynamic and self-motivated Learning Specialist to train, monitor, and inspire both new and existing team This role is essential for ensuring the team provides superior customer service experiences. Key Responsibilities: period; Identify and close knowledge gaps through training initiatives; Perform administrative duties like Requirements: Proven experience in team development and training groups of 20 or more; Strong analytical, facilitation
DUTIES
Identifying needs and establishing customer profiles Log calls according to standards Complete new business and