Network Specialist seeks a highly driven Service Delivery Manager to play a critical role in the co-ordination years solid IT Service Delivery Management work experience & 2 years' Service Management and Project experience with Continuous Service Improvement, Resource and Capacity Management, Operations Management and 5 Years solid IT Service Delivery Management experience. 2 Years Service Management. 2 Years Project (Foundation). Continuous Service Improvement. Resource and Capacity Management. Operations Management.
for Incident Management, Service Request Fulfillment, and Escalation Management. Monitor service performance risks and impacts to service availability and stability. Vendor and Supplier Management - Collaborate with obligations are met and service levels are maintained. Evaluate vendor performance and manage relationships to a focus on service delivery. Track record in strategic and operational hands-on management. Strong understanding
implementation. Significant experience in IT service, operations, and management, including responsibility over Service and prioritization skills. Knowledge of IT Service Management disciplines and frameworks such as ITIL and
single source of truth and service delivery channel for IT. Monitor and manage queueing (participating in /Grade 12 Essential. Certifications in ITIL Service Management. A & N. Advanced Excel. Project Management
Security Services in a customer environment. DUTIES: Implementation, maintenance, monitoring and management of and client end-users in support of the Service Delivery Manager and Network Security Technical Manager
and client end-users in support of the Service Delivery Manager and Network Security Technical Manager
Active Directory Domain Services (AD DS) design, deployment, and management On-premises Active Directory Directory Certificate Services (AD CS) configuration and management On-premises endpoint management and configuration
archival, and governance IT services, operations, and support management Risk management ATTRIBUTES:
project manager with agency or service provider experience who thrives on managing multiple projects and clients
recovery plans for SQL databases. Cloud Services - Deploy, manage, and optimize Azure cloud infrastructure