Description A) Monitors network/service alarms, receives complaints from the hotline or customers, analyzes alarms or complaints, dispatches tickets, and monitors the progress of problem tickets until they are closed. B) Supervises personnel to distribute, escalate, and close problem tickets in acco
Description a) Good understanding of GSM/UMTS/LTE & NR technologies b) Should be well conversant with the Radio Network Performance Improvement c) Analyse the network KPIs & identify the abnormalities quickly d) Should be able to understand the issue & plan improvement actions e) Continu
Description Technical Skills 1.Extensive Knowledge of RF Principles: Understanding of electromagnetic theory, propagation, and antenna theory. Knowledge of RF planning and optimization techniques. 2.Experience with Cellular Technologies: In-depth knowledge of 3G (UMTS), 4G (LTE), and 5G NR (New Radi
Description Technical Skills 1.Extensive Knowledge of RF Principles: Understanding of electromagnetic theory, propagation, and antenna theory. Knowledge of RF planning and optimization techniques. 2.Experience with Cellular Technologies: In-depth knowledge of 3G (UMTS), 4G (LTE), and 5G NR (New Radi