currently looking to employ a Level 1 IT Field Service Technician based in Port Elizabeth. A wonderful
operational implementation plans and associated service delivery processes, methods and techniques pertaining relevant business practice. Analyse and report on process performance and risk, to identify improvement initiatives monitor and report on data and information related to implemented business solutions. Perform complex solution Aimed at the improvement of business processes. Perform work activities in a way that limits cost. Analyse
based in Sandton, Johannesburg. The Solutions Specialist contributes to the establishment of our client of market position and trends for solutions and services. Display knowledge of local authority and town drive the achievement of these objectives and reports against these objectives. Document functional requirements Contribute to the development the Service Level Agreements (SLA), evaluate performance and outline investments orientation towards ensuring client satisfaction and service delivery. They are reliable and able to produce
limited to: Attend to field service calls. Attend to workshop repair calls. Service, maintain, and repair customer accurately update and close service calls. Attend to a target of 5 service calls per day subject to availability requirements. Attend to service calls in the Eastern Cape region. Attend to service calls within required with the service controllers and report back to the service controllers with regard to service calls. Continually Continually communicate with the service controller regarding customers machines the status of the machine
production, productivity, quality, and customer-service standards; identifying work process improvements; Maintenance, Software Algorithm Design, Software Performance Tuning, Coaching and Mentoring of Developers
track record of delivering high-quality customer service and building positive client relationships. Flexibility