work between Midrand, Menlyn, Rosslyn and home office. Must be willing and able to travel internationally Analytics Cloud (SAC) implementations and dashboards. Post go-live support. General operations support. End
COBIT best practices across the full life cycle of services This is a Contract position until December 2024 working model - currently working 3 days in the office (Rosebank) Send your CV to elsa.vandenbergmediro-ict with the Business Unit to manage expectations of service, including work requirements, timing, and deliverables communication skills Proficiency with Microsoft Office 2016 (Outlook, Word, Excel, PowerPoint) Excellent Critical & Analytical Thinking Logical Customer Service Oriented Communication skills both spoken
execution of migration, cutover and go-live as well as post go-live support activities. Interaction with clients & Problems tickets) within defined SLA's (Service Level Agreements). User interface transactional Consultant. Willingness to engage with foreign customers and be sensitive to possible language barriers
troubleshooting and incident and problem management and meet service level objectives Perform monitoring tasks to pro-actively tools and procedures to ensure compliancy with service level agreements and operational standards. Contribute technologies. Continuous improvement to ensure effective service Ensure adherence to organisational policies, practices market trends to constantly improve the Specialty customer value proposition offerings. Streamline and integrate external process improvements designed to enhance the customer experience and value. Optimise departmental performance
solutions; identify, interpret, validate and document customer requirements Facilitate workshops to collect business modifications to satisfy clients' needs Design, customize, configure and testing of FI Identify gaps, issues and debug ABAP code Experience in a Professional Services or Distribution company is an asset Understanding Ability to understand business processes from a customer perspective Must be results oriented Essential
business process owners Go-live preparation and post Go-live support Interaction with clients through responsibility for closing the same within defined SLA's (Service Level Agreements) Responsible for troubleshooting tests SAP ABAP Development on ECC and S/4HANA Data services BAPIs Eclipse IDE SAP Web IDE SAP UI5 (simple
business process owners Go-live preparation and post Go-live support Interaction with clients through responsibility for closing the same within defined SLA's (Service Level Agreements) Responsible for troubleshooting approach SAP ABAP Development on ECC and S/4HANA Data services BAPIs Eclipse IDE SAP Web IDE SAP UI5 (simple
identify gaps and opportunities) Understanding key customer individual needs and addressing these by strategizing feature team Resolving customer complaints quickly and efficiently Keeping customers updated on the latest automation product knowledge Change Management (CM) IT Service Management (ITSM) Release Planning Start Up Management skills Maintain a positive attitude focused on customer satisfaction Strong analytical and problem-solving
processes and standards for the provision of services in compliance with the law. Soft Skills: Ability implementation. Take consultative approach to challenge customers' requested solution design, should a better alternative the team. Willingness to engage with foreign customers and be sensitive to possible language barriers required. Solution and results orientated with strong customer focus. Understand situational awareness and holistic Management or similar experience of which 6 must be on custom developed solutions. Cloud based project experience
Directory and the various Business applications and services. Operational Support: Create user accounts on information to demonstrate performance of the service. Adhere to company policies to ensure a secure and ensure that the hosting environment meets service requirements. Form part of a team providing 24/7 support to the Programme Office in the build and implementation of new IT services and major changes to existing existing services. Ensure that security administration is performed across production and non-production