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Workplace Services (sysmon)
Exl
Cape Town Region
MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows Server Update Services Software in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics into insights, streamline operations, improve customer experience, and transform their business. Our of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten
share this job on whatsappDeveloper - Integration Services
ExlCape Town Region
various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics into insights, streamline operations, improve customer experience, and transform their business. Our of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten twenty years of experience in delivering business services, garnering stellar client references, and maintaining
It Service Delivery Manager Cape Town NEW
ExlCape Town Region
client facing role that ensures a seamless IT Service Management, helping business growth and creating Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) client facing role that ensures a seamless IT Service Management, helping business growth and creating Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats)
Assistant Manager Cape Town
ExlCape Town Region
DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal BPO experience in insurance, sales & service, handling voice and queries, customer escalations etc in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics into insights, streamline operations, improve customer experience, and transform their business. Our
Assistant Manager
ExlCape Town Region
DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal BPO experience in insurance, sales & service, handling voice and queries, customer escalations etc in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics into insights, streamline operations, improve customer experience, and transform their business. Our
Cape Town
ExlCape Town Region
365 for Sales, Customer Service, Marketing, Portals Professional expierence in customizing Dynamics 365 RESPONSIBILITIES Analysis and optimization of customer processes Advice on a CRM vision and roadmap based to the client's business strategy Advising the customer on possible uses of Dynamics 365 and the Power Presentation of the technical requirements to the customer Link between the department and the project/development in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics
Crm - Platforms
ExlCape Town Region
365 for Sales, Customer Service, Marketing, Portals Professional expierence in customizing Dynamics 365 RESPONSIBILITIES Analysis and optimization of customer processes Advice on a CRM vision and roadmap based to the client's business strategy Advising the customer on possible uses of Dynamics 365 and the Power Presentation of the technical requirements to the customer Link between the department and the project/development in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics
Assistant Manager
ExlCape Town Region
unfamiliar industry Prioritizing customer needs Strong customer service focus Ability to do research and logically Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching and in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics into insights, streamline operations, improve customer experience, and transform their business. Our of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten
Assistant Manager Cape Town NEW
ExlCape Town Region
unfamiliar industry Prioritizing customer needs Strong customer service focus Ability to do research and logically Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching and in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics into insights, streamline operations, improve customer experience, and transform their business. Our of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten
Manager _sa_cape_town_c76-uk
ExlCape Town Region
DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report levels Improvement in quality and productivity Customer Satisfaction Any other essential function that in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics into insights, streamline operations, improve customer experience, and transform their business. Our
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