Amazon Customer Service Team Leader Jobs in South Africa
Senior Executive
Exl
Cape Town Region
all the above to the Operations owner /Training leader. Knowledge of the following Theory, Principles industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking twenty years of experience in delivering business services, garnering stellar client references, and maintaining
share this job on whatsappSenior Executive Cape Town
ExlCape Town Region
all the above to the Operations owner /Training leader. Knowledge of the following Theory, Principles industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking twenty years of experience in delivering business services, garnering stellar client references, and maintaining
Senior Executive-mis
ExlCape Town Region
JOB DESCRIPTION Assist Operations team with performance management Provides analysis for process improvement as requested by the MIS Manager and Operations leaders QUALIFICATIONS Graduate in any stream External experience in MIS/WFM JOB DESCRIPTION Assist Operations team with performance management Provides analysis for as requested by the MIS Manager and Operations leaders QUALIFICATIONS Graduate in any stream External
Senior Executive Cape Town
ExlCape Town Region
JOB DESCRIPTION Assist Operations team with performance management Provides analysis for process improvement as requested by the MIS Manager and Operations leaders QUALIFICATIONS Graduate in any stream External experience in MIS/WFM JOB DESCRIPTION Assist Operations team with performance management Provides analysis for as requested by the MIS Manager and Operations leaders QUALIFICATIONS Graduate in any stream External
Assistant Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring efficiency Providing motivation, coaching and feedback to team members to enable them to improve their performance process and system to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong experience in insurance, sales & service, handling voice and queries, customer escalations etc. with excellent industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
Assistant Manager
ExlCape Town Region
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring efficiency Providing motivation, coaching and feedback to team members to enable them to improve their performance process and system to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong experience in insurance, sales & service, handling voice and queries, customer escalations etc. with excellent industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
Manager _sa_cape_town_c76-uk
ExlCape Town Region
DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report levels Improvement in quality and productivity Customer Satisfaction Any other essential function that industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our
Manager Cape Town
ExlCape Town Region
DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report levels Improvement in quality and productivity Customer Satisfaction Any other essential function that industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our
Sap Consultant Cape Town
ExlCape Town Region
understanding of IT Service Operations (ITIL) and continuous improvement • Own initiative and team-player, Customer industry • Profound knowledge and experience on IT service operations and continous improvement as well as knowledge requirede • Operational Knowledge on Service Now, Maestro, SoX (ITGC) preferred • ITIL and Project Security & Compliance Analyst for our Global IT team and our functional business units in terms of operational Process change requests driven by compliance/audit teams • Execute Ticket resolution according to Standard
Sap Auth Consultant
ExlCape Town Region
understanding of IT Service Operations (ITIL) and continuous improvement • Own initiative and team-player, Customer industry • Profound knowledge and experience on IT service operations and continous improvement as well as knowledge requirede • Operational Knowledge on Service Now, Maestro, SoX (ITGC) preferred • ITIL and Project Security & Compliance Analyst for our Global IT team and our functional business units in terms of operational Process change requests driven by compliance/audit teams • Execute Ticket resolution according to Standard
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