JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call
JOB DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate in ideation workshop
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call
JOB DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate in ideation workshop
overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI
overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI
are beneficial. 3 years of experience in SAP application operation and projects, preferalbly role based continous improvement as well as • IT configuration management regarding roles & authorizations including Maestro, SoX (ITGC) preferred • ITIL and Project Management certification (PRINCE, IAPM, SCRUM etc.) is beneficial are beneficial. 3 years of experience in SAP application operation and projects, preferalbly role based continous improvement as well as • IT configuration management regarding roles & authorizations including
are beneficial. 3 years of experience in SAP application operation and projects, preferalbly role based continous improvement as well as • IT configuration management regarding roles & authorizations including Maestro, SoX (ITGC) preferred • ITIL and Project Management certification (PRINCE, IAPM, SCRUM etc.) is beneficial are beneficial. 3 years of experience in SAP application operation and projects, preferalbly role based continous improvement as well as • IT configuration management regarding roles & authorizations including
developing applications with UI5/Fiori, Javascript Prior experience integrating applications using EDI/IDOC's developing applications with UI5/Fiori, Javascript Prior experience integrating applications using EDI/IDOC's
developing applications with UI5/Fiori, Javascript Prior experience integrating applications using EDI/IDOC's developing applications with UI5/Fiori, Javascript Prior experience integrating applications using EDI/IDOC's