B2b Client Relations Manager Jobs in South Africa
Assistant Manager
Exl
Cape Town Region
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find
share this job on whatsappAssistant Manager NEW
ExlCape Town Region
• Provide solutions to challenges encountered related to SLAs • Coordination with Operations, Quality guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs Interaction with the clients at an appropriate level to ensure high levels of client satisfaction • Demonstration Engage external stake holders in maintaining a good client relationship • Communicate the story behind each access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills
Manager _sa_cape_town_c76-uk
ExlCape Town Region
technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find Find out for yourself why clients, employees, and analysts think we're some of the best in the business
Assistant Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find
Manager Cape Town
ExlCape Town Region
technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find Find out for yourself why clients, employees, and analysts think we're some of the best in the business
Manager - Digital Transformation
ExlCape Town Region
overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI
Manager Cape Town
ExlCape Town Region
overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI
Assistant Manager Cape Town NEW
ExlCape Town Region
• Provide solutions to challenges encountered related to SLAs • Coordination with Operations, Quality guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs Interaction with the clients at an appropriate level to ensure high levels of client satisfaction • Demonstration Engage external stake holders in maintaining a good client relationship • Communicate the story behind each access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills
Lead Assistant Manager NEW
ExlCape Town Region
process Provide solutions to challenges encountered related to SLAs Coordination with Operations, Quality and and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs Interaction with the clients at an appropriate level to ensure high levels of client satisfaction Demonstration Engage external stake holders in maintaining a good client relationship Communicate the story behind each access Above average knowledge in Contact Center management Productivity Measures Process Specific Skills
Assistant Manager Cape Town NEW
ExlCape Town Region
process Provide solutions to challenges encountered related to SLAs Coordination with Operations, Quality and and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs Interaction with the clients at an appropriate level to ensure high levels of client satisfaction Demonstration Engage external stake holders in maintaining a good client relationship Communicate the story behind each access Above average knowledge in Contact Center management Productivity Measures Process Specific Skills
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