Ee Team Leader Client Services Jobs in South Africa
Senior Executive-mis
Exl
Cape Town Region
JOB DESCRIPTION Assist Operations team with performance management Provides analysis for process improvement Business Reviews to internal stakeholders and clients on a Program-level Monthly Ops interaction for as requested by the MIS Manager and Operations leaders QUALIFICATIONS Graduate in any stream External experience in MIS/WFM JOB DESCRIPTION Assist Operations team with performance management Provides analysis for Business Reviews to internal stakeholders and clients on a Program-level Monthly Ops interaction for
share this job on whatsappSenior Executive Cape Town
ExlCape Town Region
JOB DESCRIPTION Assist Operations team with performance management Provides analysis for process improvement Business Reviews to internal stakeholders and clients on a Program-level Monthly Ops interaction for as requested by the MIS Manager and Operations leaders QUALIFICATIONS Graduate in any stream External experience in MIS/WFM JOB DESCRIPTION Assist Operations team with performance management Provides analysis for Business Reviews to internal stakeholders and clients on a Program-level Monthly Ops interaction for
Senior Executive
ExlCape Town Region
all the above to the Operations owner /Training leader. Knowledge of the following Theory, Principles industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking
Senior Executive Cape Town
ExlCape Town Region
all the above to the Operations owner /Training leader. Knowledge of the following Theory, Principles industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking
Assistant Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring efficiency Providing motivation, coaching and feedback to team members to enable them to improve their performance process and system to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong Centre / BPO experience in insurance, sales & service, handling voice and queries, customer escalations industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
Assistant Manager
ExlCape Town Region
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring efficiency Providing motivation, coaching and feedback to team members to enable them to improve their performance process and system to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong Centre / BPO experience in insurance, sales & service, handling voice and queries, customer escalations industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
Assistant Manager Cape Town
ExlCape Town Region
industry Prioritizing customer needs Strong customer service focus Ability to do research and produce research Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching and mentoring (3 years of relevant work experience in leading a team of 15- 20 agents) QUALIFICATIONS Minimum 1 year industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a technology and industry expertise to help our clients turn data into insights, streamline operations
Assistant Manager
ExlCape Town Region
industry Prioritizing customer needs Strong customer service focus Ability to do research and produce research Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching and mentoring (3 years of relevant work experience in leading a team of 15- 20 agents) QUALIFICATIONS Minimum 1 year industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a technology and industry expertise to help our clients turn data into insights, streamline operations
Sap Consultant Cape Town
ExlCape Town Region
understanding of IT Service Operations (ITIL) and continuous improvement • Own initiative and team-player, Customer industry • Profound knowledge and experience on IT service operations and continous improvement as well as knowledge requirede • Operational Knowledge on Service Now, Maestro, SoX (ITGC) preferred • ITIL and Project Security & Compliance Analyst for our Global IT team and our functional business units in terms of operational Process change requests driven by compliance/audit teams • Execute Ticket resolution according to Standard
Sap Auth Consultant
ExlCape Town Region
understanding of IT Service Operations (ITIL) and continuous improvement • Own initiative and team-player, Customer industry • Profound knowledge and experience on IT service operations and continous improvement as well as knowledge requirede • Operational Knowledge on Service Now, Maestro, SoX (ITGC) preferred • ITIL and Project Security & Compliance Analyst for our Global IT team and our functional business units in terms of operational Process change requests driven by compliance/audit teams • Execute Ticket resolution according to Standard
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