Account Manager Client Service Jobs in South Africa
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IT / Computing / Software
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It Service Delivery Manager Cape Town
Exl
Cape Town Region
is a business and client facing role that ensures a seamless IT Service Management, helping business their clients through IT intervention. We also do relationship management with business client IT teams Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) • Willingness is a business and client facing role that ensures a seamless IT Service Management, helping business their clients through IT intervention. We also do relationship management with business client IT teams
share this job on whatsappWorkplace Services (sysmon)
ExlCape Town Region
Good time- and self-management RESPONSIBILITIES MS System Center Configuration Manager (SCCM) MS System Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Device management technologies technologies Mobile Device Management (MobileIron) SFTP - SSH File Transfer Protocol (also known as Secure Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows Server Update Services Software industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
Developer - Integration Services
ExlCape Town Region
various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into required. Collaborates closely with PMO/applications management teams and provides progress updates to ensure industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and
Operations Manager
ExlCape Town Region
JOB DESCRIPTION People management and leadership skills. Capability to conduct an appraisal discussion functioning of BPO/EXL. Good Client facing skills. Values & Behavior Customer Service Orientation. Quality 12 years of education. JOB DESCRIPTION People management and leadership skills. Capability to conduct functioning of BPO/EXL. Good Client facing skills. Values & Behavior Customer Service Orientation. Quality
Assistant Manager
ExlCape Town Region
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal relationships Centre / BPO experience in insurance, sales & service, handling voice and queries, customer escalations industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a technology and industry expertise to help our clients turn data into insights, streamline operations
Assistant Manager
ExlCape Town Region
guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs Interaction with the clients at an appropriate level to ensure high levels of client satisfaction • Demonstration Engage external stake holders in maintaining a good client relationship • Communicate the story behind each in Contact Center management • Productivity Measures Process Specific Skills • Service Level Targets • Prioritizing stake holders needs • Strong customer service focus Soft Skills (Minimum) • Good verbal and written
Identity Management
ExlCape Town Region
SAP) IDM tool tools IDM/IAM Privileged access management (PAM Zero trust Cloud technology Infrastructure peers and other business actors. Talk to staff/clients through a series of actions, either face to face industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and
Manager _sa_cape_town_c76
ExlCape Town Region
is a business and client facing role that ensures a seamless IT Service Management, helping business their clients through IT intervention. We also do relationship management with business client IT teams Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) • Willingness is a business and client facing role that ensures a seamless IT Service Management, helping business their clients through IT intervention. We also do relationship management with business client IT teams
Assistant Manager
ExlCape Town Region
industry Prioritizing customer needs Strong customer service focus Ability to do research and produce research Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching and mentoring industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and
Identity Manager Cape Town
ExlCape Town Region
SAP) IDM tool tools IDM/IAM Privileged access management (PAM Zero trust Cloud technology Infrastructure peers and other business actors. Talk to staff/clients through a series of actions, either face to face industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and
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