position of Network Operations Centre (NOC) Shift Manager to manage network operations 24/7/365, co-ordinate corrective intervention tickets and Tier 2 network operations support requirements, including escalation management Taking accountability for providing Tier 2 network operations support, resolving complex technical issues within Providing regular performance reports on network operations, highlighting key metrics, incidents, and resolutions schedules Substantial technical expertise in network operations, including hands-on experience with network monitoring
environments that are adequately designed and operating effectively Supporting management during audits and Assurance Proven experience managing and operating multiple security programmes, projects, and initiatives mitigation technologies Windows, UNIX and Linux operating systems Web Application Security and Encryption