DUTIES WILL INCLUDE, BUT ARE NOT LIMITED TO: Compliance with the Ticket Lifecycle Management: focus areas classified & prioritized accurately. Ensure time entries are captured accurately, consistently, and timeously focus areas include, but are not limited to: Compliance with customer rules, processes and procedures while attending to work at customer offices. Compliance with Onsite Statement of Work (SoW). Escalations: Effective listening skills. Dynamic and high energy levels. Good follow-up skills. Be patient, tactful, diplomatic
DUTIES WILL INCLUDE, BUT ARE NOT LIMITED TO: Compliance with the Ticket Lifecycle Management: focus areas classified & prioritized accurately. Ensure time entries are captured accurately, consistently, and timeously focus areas include, but are not limited to: Compliance with customer rules, processes and procedures while attending to work at customer offices. Compliance with Onsite Statement of Work (SoW). Escalations: Effective listening skills. Dynamic and high energy levels. Good follow-up skills. Be patient, tactful, diplomatic
DUTIES WILL INCLUDE, BUT ARE NOT LIMITED TO: Compliance with the Ticket Lifecycle Management: focus areas classified & prioritized accurately Ensure time entries are captured accurately, consistently, and timeously timeously Ensure ticket SLA and hours logged compliance Provides regular and timely updates to all parties focus areas include, but are not limited to: Compliance with customer rules, processes and procedures procedures while attending to work at customer offices Compliance with Onsite Statement of Work (SoW) Efficiency
DUTIES WILL INCLUDE, BUT ARE NOT LIMITED TO: Compliance with the Ticket Lifecycle Management: focus areas classified & prioritized accurately Ensure time entries are captured accurately, consistently, and timeously timeously Ensure ticket SLA and hours logged compliance Provides regular and timely updates to all parties focus areas include, but are not limited to: Compliance with customer rules, processes and procedures procedures while attending to work at customer offices Compliance with Onsite Statement of Work (SoW) Efficiency
data accuracy, security, and legal and regulatory compliance Ensure compliance with Cyber Security best practices
data accuracy, security, and legal and regulatory compliance Ensure compliance with Cyber Security best practices
updating the wireframes, SRS or diagram based on high-level instructions. Mockups are done using Canva and are hours match the quote Please take note salary is entry level on R10 000 - R15 000 with room for growth and
updating the wireframes, SRS or diagram based on high-level instructions. Mockups are done using Canva and are hours match the quote Please take note salary is entry level on R10 000 - R15 000 with room for growth and
software updates, and maintain software licensing compliance. Skills in documenting processes, call logs, service reports accurately for future reference and compliance purposes. Excellent time management. Strong attention
software updates, and maintain software licensing compliance. Skills in documenting processes, call logs, service reports accurately for future reference and compliance purposes. Excellent time management. Strong attention