Client Support and Troubleshooting: Logging of calls, troubleshooting, onsite support when required. Administrative duties: Logging Hours worked, Follow call procedures, Booking in PC's. Job Requirements: Minimum protect systems and data. Familiarity with using call logging and ticketing systems to manage and prioritise licensing compliance. Skills in documenting processes, call logs, and service reports accurately for future
Client Support and Troubleshooting: Logging of calls, troubleshooting, onsite support when required. Administrative duties: Logging Hours worked, Follow call procedures, Booking in PC's. Job Requirements: Minimum protect systems and data. Familiarity with using call logging and ticketing systems to manage and prioritise licensing compliance. Skills in documenting processes, call logs, and service reports accurately for future
of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) In-depth knowledge
of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) In-depth knowledge
working in a service desk, customer service or call centre environment Personal Competencies Strong interpersonal
working in a service desk, customer service or call centre environment Personal Competencies Strong interpersonal
of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) In-depth knowledge
of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) In-depth knowledge
and design Ability to self-generate leads and cold call prospective customers Desire, tenacity and drive
and design Ability to self-generate leads and cold call prospective customers Desire, tenacity and drive