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Branch Customer Service Representative Jobs in South Africa

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Customer Success Manager

 Job CrystalGauteng

Customer Success Manager - Gauteng Job Description: As the Customer Success Manager, your role is pivotal pivotal in ensuring exceptional service for our clients by bridging the gap between them and our Technical tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery delivery. By ensuring a seamless integration of our services into our client's operations, you will assist ensure alignment between billed and supported services, promptly addressing discrepancies and facilitating


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Customer Success Manager Gauteng

 Job CrystalGauteng

Customer Success Manager - Gauteng Job Description: As the Customer Success Manager, your role is pivotal pivotal in ensuring exceptional service for our clients by bridging the gap between them and our Technical tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery delivery. By ensuring a seamless integration of our services into our client's operations, you will assist ensure alignment between billed and supported services, promptly addressing discrepancies and facilitating


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It Service Desk Analyst NEW

 Job CrystalGauteng

IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance culture is looking for a Customer Service Representative to attend to our customers including telephonic centre environment, maintaining standards of high customer orientation and professionalism. Location: Johannesburg priority issues to relevant stakeholders. Avoiding service interruptions by performing system installations procedures. Documenting processes and maintaining service desk records. Collaborating with internal departments


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It Service Desk Analyst Gauteng NEW

 Job CrystalGauteng

IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance culture is looking for a Customer Service Representative to attend to our customers including telephonic centre environment, maintaining standards of high customer orientation and professionalism. Location: Johannesburg priority issues to relevant stakeholders. Avoiding service interruptions by performing system installations procedures. Documenting processes and maintaining service desk records. Collaborating with internal departments


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Support It Gauteng

 Job CrystalGauteng

subject matter expert that the customer can rely on; Be a positive representative of the company in all dealings dealings with the customer, taking ownership of any issue raised and ensuring each issue is addressed to to the satisfaction of the customer; Provide effective communications, both written and verbal, between between company and the customer by means of regular meetings, feedback reporting, escalation of unattended support functions and the customer to ensure consistently high levels of customer satisfaction. Monthly Salary:


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Technical Support It : Install & Support For Healthcare It, Ge And Getinge

 Job CrystalGauteng

subject matter expert that the customer can rely on; Be a positive representative of the company in all dealings dealings with the customer, taking ownership of any issue raised and ensuring each issue is addressed to to the satisfaction of the customer; Provide effective communications, both written and verbal, between between company and the customer by means of regular meetings, feedback reporting, escalation of unattended support functions and the customer to ensure consistently high levels of customer satisfaction. Monthly Salary:


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Systems Engineer Remote

 Job CrystalSouth Africa

global IT managed service provider with a specific focus on the financial services industry. We provide solutions, ensuring the security and uptime of our customer environments backed up by our fanatical 24x7 support of the Cloudbox service framework providing end to end management of tickets and service requests reported by the customer. Manage Tickets and Requests Receive and record all calls from our customers Provide time resolution, and /or escalation Assist with customer onboarding projects and migrations Monitor and


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Systems Engineer

 Job CrystalSouth Africa

global IT managed service provider with a specific focus on the financial services industry. We provide solutions, ensuring the security and uptime of our customer environments backed up by our fanatical 24x7 support of the Cloudbox service framework providing end to end management of tickets and service requests reported by the customer. Manage Tickets and Requests Receive and record all calls from our customers Provide time resolution, and /or escalation Assist with customer onboarding projects and migrations Monitor and


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Private Cloud - Infrastructure Specialist

 Job CrystalWestern Cape

cloud technology with cyber security, and managed services is looking for a Private Cloud - Infrastructure management for a large UK based client Working with the Service Integrator, 3rd line Infrastructure support specialists security of services Maintaining documentation quality standards Working within a Service Management framework performance indicators Achieving satisfactory levels in Customer questionnaires To deal with the day-to-day Incident volumes to a high level of service To provide an exceptional level of service to all our clients To ensure


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Cloud Specialist Western Cape

 Job CrystalWestern Cape

cloud technology with cyber security, and managed services is looking for a Private Cloud - Infrastructure management for a large UK based client Working with the Service Integrator, 3rd line Infrastructure support specialists security of services Maintaining documentation quality standards Working within a Service Management framework performance indicators Achieving satisfactory levels in Customer questionnaires To deal with the day-to-day Incident volumes to a high level of service To provide an exceptional level of service to all our clients To ensure


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