Vip Customer Relations Officer Jobs in South Africa
Customer Success Manager
Job Crystal
Gauteng
Customer Success Manager - Gauteng Job Description: As the Customer Success Manager, your role is pivotal Cycle. Project Management: Administer project-related tasks, managing client issues, escalations and Monitor and maintain client satisfaction through our Customer Thermometer, promptly addressing potential churn and services that will inform decision making. Customer Training and Education: Provide ongoing training Business Administration, or a related field. Proven experience as a Customer Success Manager, Technical
share this job on whatsappCustomer Success Manager Gauteng
Job CrystalGauteng
Customer Success Manager - Gauteng Job Description: As the Customer Success Manager, your role is pivotal Cycle. Project Management: Administer project-related tasks, managing client issues, escalations and Monitor and maintain client satisfaction through our Customer Thermometer, promptly addressing potential churn and services that will inform decision making. Customer Training and Education: Provide ongoing training Business Administration, or a related field. Proven experience as a Customer Success Manager, Technical
It Service Desk Analyst NEW
Job CrystalGauteng
culture is looking for a Customer Service Representative to attend to our customers including telephonic centre environment, maintaining standards of high customer orientation and professionalism. Location: Johannesburg Technical Support Troubleshooting and analysing IT related hardware and software issues. Logging and tracking partners/ suppliers IT queries remotely or at the office. Prioritizing and resolving IT concerns and escalating computer programs and hardware. Proficiency in customer relationship management (CRM) and task management
It Service Desk Analyst Gauteng NEW
Job CrystalGauteng
culture is looking for a Customer Service Representative to attend to our customers including telephonic centre environment, maintaining standards of high customer orientation and professionalism. Location: Johannesburg Technical Support Troubleshooting and analysing IT related hardware and software issues. Logging and tracking partners/ suppliers IT queries remotely or at the office. Prioritizing and resolving IT concerns and escalating computer programs and hardware. Proficiency in customer relationship management (CRM) and task management
Systems Engineer Remote
Job CrystalSouth Africa
solutions, ensuring the security and uptime of our customer environments backed up by our fanatical 24x7 support by the customer. Manage Tickets and Requests Receive and record all calls from our customers Provide time resolution, and /or escalation Assist with customer onboarding projects and migrations Monitor and to the customer's SLA Keep users informed on status and progress of their Tickets Aid customer retention Technical skills Strong knowledge and experience of Office 365 services including Exchange Online, SharePoint
Systems Engineer
Job CrystalSouth Africa
solutions, ensuring the security and uptime of our customer environments backed up by our fanatical 24x7 support by the customer. Manage Tickets and Requests Receive and record all calls from our customers Provide time resolution, and /or escalation Assist with customer onboarding projects and migrations Monitor and to the customer's SLA Keep users informed on status and progress of their Tickets Aid customer retention Technical skills Strong knowledge and experience of Office 365 services including Exchange Online, SharePoint
Support It Gauteng
Job CrystalGauteng
able to be the subject matter expert that the customer can rely on; Be a positive representative of the the company in all dealings with the customer, taking ownership of any issue raised and ensuring each issue is addressed to the satisfaction of the customer; Provide effective communications, both written written and verbal, between company and the customer by means of regular meetings, feedback reporting, escalation between Head office support functions and the customer to ensure consistently high levels of customer satisfaction
Technical Support It : Install & Support For Healthcare It, Ge And Getinge
Job CrystalGauteng
able to be the subject matter expert that the customer can rely on; Be a positive representative of the the company in all dealings with the customer, taking ownership of any issue raised and ensuring each issue is addressed to the satisfaction of the customer; Provide effective communications, both written written and verbal, between company and the customer by means of regular meetings, feedback reporting, escalation between Head office support functions and the customer to ensure consistently high levels of customer satisfaction
Private Cloud - Infrastructure Specialist
Job CrystalWestern Cape
performance indicators Achieving satisfactory levels in Customer questionnaires To deal with the day-to-day Incident understanding of Exchange 2010, 2013, 2016, 2019, Office 365 Virtualisation (VMWare, Hyper V). Backups (cloud Solutions (Veaam) Monitoring platforms OMS / N-able Office 365 Solid understanding of IT network Principles & Experience: Degree in Computer Science or related Excellent communication skills, written and spoken enthusiastic and supportive individual Proven Customer service skills Ability to take ownership of and
Cloud Specialist Western Cape
Job CrystalWestern Cape
performance indicators Achieving satisfactory levels in Customer questionnaires To deal with the day-to-day Incident understanding of Exchange 2010, 2013, 2016, 2019, Office 365 Virtualisation (VMWare, Hyper V). Backups (cloud Solutions (Veaam) Monitoring platforms OMS / N-able Office 365 Solid understanding of IT network Principles & Experience: Degree in Computer Science or related Excellent communication skills, written and spoken enthusiastic and supportive individual Proven Customer service skills Ability to take ownership of and
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