Job Purpose: The Helpdesk Technician is primarily responsible for providing technical support and advice to customers (internal and external) via the telephone. Responsibilities: Technician Service Accurately allocate on site tickets to the relevant technician/branch/contractor within 30 minutes of
Job Purpose: The technician is responsible for servicing, testing and repairs of inverters, mainboards and UPSs, and/or other related equipment and components depending on the requirements of the position. The technician also provides technical support to customers relevant to the specific area/disc