currently seeking a Junior Support Engineer to join their technical support team. The Junior Support Engineer Engineer will assist in providing technical assistance to customers, resolving issues and ensuring a positive Provide technical support and troubleshooting assistance to customers via phone and email Log faults with with service providers and third parties Assist in investigating and resolving technical issues Collaborate
currently seeking a Junior Support Engineer to join their technical support team. The Junior Support Engineer Engineer will assist in providing technical assistance to customers, resolving issues and ensuring a positive Provide technical support and troubleshooting assistance to customers via phone and email Log faults with with service providers and third parties Assist in investigating and resolving technical issues Collaborate
expert-level technical support and troubleshooting assistance to customers via phone and email Investigate knowledge base or ticketing system Mentor and coach junior support engineers, providing guidance, training
expert-level technical support and troubleshooting assistance to customers via phone and email Investigate knowledge base or ticketing system Mentor and coach junior support engineers, providing guidance, training
closely with cross-functional teams, including Junior Support Engineers, Senior Support Engineers, Principal
closely with cross-functional teams, including Junior Support Engineers, Senior Support Engineers, Principal