day-to-day tasks will involve assisting both management and employees within our group of companies, account management Logging customer queries and updating tickets with SLA time Remote IT Maintenance and and Scheduled Server maintenance Onsite IT Support and Project installation work Escalation in accordance with Enterprise Antivirus packages and Backup management Education & Qualifications: A Levels A, N
support experience and is familiar with Radius Manager, Mikrotik and Ubiquiti, then my client would like Software & Hardware Proficiency in Radius Manager Software Basic internet support and telephonic