day-to-day tasks will involve assisting both management and employees within our group of companies, customers Remote assistance covering hardware, operating systems, email, and more Collaboration with 3rd SLAs Password resets, mail routing, and account management Logging customer queries and updating tickets Desktop Operating Systems (Windows 10/11) and MAC Good working knowledge of Windows Server Operating Systems with Enterprise Antivirus packages and Backup management Education & Qualifications: A Levels A, N
analytics, access control, visitor management, community management and security being a major focus. Excellent communication skills Prioritizing, time management and organizational skills Visiting clients and with IP networks and cameras experience Project Management program experience (Asana) Access control experience
support experience and is familiar with Radius Manager, Mikrotik and Ubiquiti, then my client would like Software & Hardware Proficiency in Radius Manager Software Basic internet support and telephonic