Company specialising in Delivering fresh, tech-led customer engagement solutions for global brands is looking support to both our internal staff and external customers. The Role: In this role, you'll be the go-to person day-to-day tasks will involve assisting both management and employees within our group of companies, supporting our valued external customer base. Remote IT Telephone Support for customers Remote assistance covering Password resets, mail routing, and account management Logging customer queries and updating tickets with
software products on-site and telephonically Handle customer inquiries externally via phone Collaborate internally Symbol scanner experience Proficiency in MS Office Accounting knowledge Finance and logistics experience If
several years. Today they have several joint customers that require ongoing attention. More importantly analytics, access control, visitor management, community management and security being a major focus. products/services Develop and maintain positive business and customer relationships Highly motivated and target driven Excellent communication skills Prioritizing, time management and organizational skills Visiting clients and with IP networks and cameras experience Project Management program experience (Asana) Access control experience
support experience and is familiar with Radius Manager, Mikrotik and Ubiquiti, then my client would like Software & Hardware Proficiency in Radius Manager Software Basic internet support and telephonic