Technical Product Support Specialist – Northern Suburbs – Cape Town – Salary dependent on experience learn, we'd love to hear from you Support software products on-site and telephonically Handle customer inquiries from clients Conduct ad hoc testing of software products Release new program versions to clients and write write release notes Install and upgrade software products Perform related ad hoc tasks Key Requirements:
analytics, access control, visitor management, community management and security being a major focus. candidate needs to be able to: Present & promote products/services Develop and maintain positive business Excellent communication skills Prioritizing, time management and organizational skills Visiting clients and potential clients to evaluate needs or promote products and services Self motivated and can also work with IP networks and cameras experience Project Management program experience (Asana) Access control experience
support experience and is familiar with Radius Manager, Mikrotik and Ubiquiti, then my client would like Software & Hardware Proficiency in Radius Manager Software Basic internet support and telephonic
support experience and is familiar with Radius Manager, Mikrotik and Ubiquiti, then my client would like Software & Hardware Proficiency in Radius Manager Software Basic internet support and telephonic
day-to-day tasks will involve assisting both management and employees within our group of companies, SLAs Password resets, mail routing, and account management Logging customer queries and updating tickets with Enterprise Antivirus packages and Backup management Education & Qualifications: A Levels A, N