sessions for end-users, including training Matric /Grade 12 Tertiary qualification (degree/diploma) preferred preferred Business Analysis Certification or Diploma 8 Years experience as a Business Analyst Experience
Builds relationships with key stakeholders Matric / Grade 12 Tertiary Qualification - NQF 7 Degree or similar similar coupled with ITIL Certification Min 8 yrs experience managing IT support, services, and key processes
business processes Process documentation Matric /Grade 12 Tertiary qualification (degree/diploma) preferred
mapping analysis and interpreting data sets Matric /Grade 12 Tertiary qualification (degree/diploma) preferred