current business processes and workflows to identify areas for improvement. ○ Develop process models and flowcharts testing, user acceptance testing (UAT), and defect management. ○ Validate that the delivered solution meets and business processes. 7. Change Management: ○ Assist in managing changes to project scope, requirements feedback from stakeholders and end-users to identify areas for improvement. ○ Propose and implement enhancements computer or data science, statistics or information management. ● Analytical Skills ○ Ability to analyze and
ensuring the seamless delivery of IT support and management services. Core Responsibilities -Technical Support handling inquiries related to user and device management, Internet connectivity, firewall and WiFi configurations server and MS365 management. -System Monitoring and Maintenance: Utilize AI-powered management tools to proactively satisfaction. -Collaboration with Team Leads and Account Managers: Work closely with the Customer Care Support Team Team Lead and Customer Care Account Managers to align technical support activities with overall customer
delivering high-quality platform solutions. Lead and manage a team of engineers and specialists responsible teams within the organization, such as product management, quality assurance, and operations, to ensure performance and health of the platforms, identify areas for improvement, and implement optimizations to development, with at least 2 years in a leadership or management role. Strong technical skills in platform development with a track record of successfully leading and managing high-performing teams. Excellent communication
and Communication: ○ Work closely with product managers, developers, and other stakeholders to understand the product and design process. 9. Project Management: ○ Manage design projects from conception to completion Prioritize tasks and manage multiple projects simultaneously. ○ Use project management tools to track progress
and Communication: ○ Work closely with product managers, developers, and other stakeholders to understand the product and design process. 9. Project Management: ○ Manage design projects from conception to completion Prioritize tasks and manage multiple projects simultaneously. ○ Use project management tools to track progress